They talked us through the workings of the equipment with patience (and not being tech savvy, this was greatly appreciated). They listened & took on board any request or concerns we had. only did they do a brilliant job but were totally engaged with us to make sure we were happy throughout. They are highly professional, friendly and very efficient.
We’d also recommend that you have your systems checked over annually by a professional service as they will be able to conduct more in-depth checks than you are capable of and spot and rectify any developing problems early on, increasing the lifespan of your system.įrom the first contact until now, I honestly cannot fault the team at caught on camera.
The amount of maintenance your CCTV cameras will need is dependent on their location and how easily knocked or damaged they are, but we’d recommend looking over your CCTV cameras at least once a month to ensure that they are functioning properly and keeping your property protected. How often should my security system be checked? If when carrying out your maintenance checks you come across any faults or issues for concern, be sure to contact your local CCTV expert to fix the problem as soon as possible. Check that the correct time and date stamp is set.Check cables leading from the equipment are in good condition and that there are no weak connections.Clean all monitors and equipment of dust and grime with a microfibre cloth and a weak cleaning solution.Check all of your switches and individual equipment are functioning fully.Check that the monitors are showing a clear picture and that the brightness and contrast settings are correctly adjusted.Check that you’re getting a clear transmission of sound and picture with no distortion.Check wiring for any wear and tear or exposed wires.Check that the cameras are securely attached to the wall.Trim back any foliage that may be obscuring the view.